Clarity
Every fee, limit and risk is written in plain language and sits where you would expect to find it.
About Coin Trade 1000
Coin Trade 1000 is a technology platform built to help people who are interested in investing understand the market better and make more considered decisions.
We value clarity, transparency and security. Our aim is an environment where you can act calmly even when markets move quickly, supported by information, analytical tools and responsive human support.
Registration is open
Create a free account and meet your account manager.
An account manager will call you within 24 hours.
By creating an account, you agree to our Privacy Policy and Terms of Use.
Company details
The same facts appear on our Contact, Complaints and Privacy pages.
| Trading name | Coin Trade 1000 |
|---|---|
| Address | 275 Slater Street, Suite 1100, Ottawa, ON K1P 5H9, Canada |
| Support hours | Account managers and the support team are available 24 hours a day, 7 days a week |
| Responsible department | Client Support and Compliance |
| [email protected] | |
| Jurisdiction served | Canada |
Our mission
To give Canadians a calm, clearly explained way to put an AI-assisted trading tool to work, with a real person to guide the first steps and plain information about every cost and risk.
Most people who are curious about crypto assets are not short of enthusiasm. What they lack is time to read charts, a way to separate signal from noise, and someone to ask when something looks unfamiliar. We build around those three gaps.
The analysis engine does the continuous scanning. The dashboard turns the output into plain reports. An account manager is there for the human questions: what a setting does, why a pause happened, how a withdrawal works. We are deliberately not a place that promises outcomes. Markets are uncertain, and our job is to make that uncertainty easier to understand and to manage.
We write our fees, limits and risks in ordinary language and publish them before you deposit, because trust starts with not having to hunt for the details.
Five years of building the platform
How the product changed from a simple monitor into the account you can open today.
- 2021
The first version of the platform goes live as a market-monitoring tool. It scans a short list of liquid pairs, shows its readings in a simple dashboard and has no automated features yet.
- 2022
Account managers join the product. Every new user now gets a call before anything is switched on, and the onboarding checklist that guides those calls is written for people with no trading background.
- 2023
The probability-based analysis engine is rebuilt around shorter time windows, so the platform reads micro-trends instead of only slow daily moves. Risk-control pauses for unstable markets are added.
- 2024
Canadian dollar deposits and withdrawals, Interac e-Transfer and a plain-language fee schedule arrive, together with a refreshed security model with device management and login alerts.
- 2025
The strategy library, activity reports and market alerts are redesigned. The learning centre, the risk guide and the complaints process are published in full.
What we stand for
Transparency
We state what the platform does and what it cannot do, including that results are never guaranteed.
Security
Account protection comes first: two-factor sign-in, encryption, login alerts and tight API permissions.
Responsive support
Real people, available around the clock, who can see what you see and explain it.